Privacy Policy

1. Introduction

Your Company (“we,” “us,” or “our”) is committed to protecting your personal information and maintaining your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, contact us, or use any of our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business or service-related information

  • Any details you submit through contact forms, inquiry forms, or service request forms

b. Automatically-Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and actions taken

  • Cookies or similar tracking technologies

c. Communications

If you contact us by email, phone, or through online forms, we may store your communications and the information provided in them.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Providing and managing the Services you request

  • Responding to inquiries and customer support requests

  • Sending service-related updates, confirmations, or follow-ups

  • Improving website functionality, user experience, and performance

  • Internal analytics and operational needs

  • Protecting our website and preventing fraudulent activities

  • Complying with legal obligations

We do not sell your personal information.

4. Sharing of Information

We may share your information only under these circumstances:

  • Service providers or vendors who assist in operating our website, communications, or systems

  • Legal requirements, such as responding to lawful requests, subpoenas, or government inquiries

  • Business transfers, such as mergers, acquisitions, restructuring, or asset sales

  • With your consent, when explicitly authorized

All third parties are required to keep your information secure and use it only for the purposes for which it was provided.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance functionality

  • Analyze website traffic

  • Improve user experience

You can usually configure your browser to refuse cookies, though this may affect website performance.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Fulfill legal or operational obligations

  • Support legitimate business needs

When data is no longer required, we securely delete or anonymize it.

8. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion where legally applicable

  • Withdraw consent for certain data processing activities

  • Request limitations or restrictions on how your data is used

To exercise your rights, you may contact us using the details below.

9. Third-Party Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.
If you believe a child has provided information to us, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services after changes indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at: info@silviamedicalintuitive.com